Zendesk vs Intercom: A comparison guide for 2024

Intercom vs Zendesk: Which Is Right for You in 2024? The former is one of the oldest and most reliable solutions on the market, while the latter sets the bar high regarding innovative and out-of-the-box features. Intercom offers just over 450 integrations, which can...

9 ways businesses use AI in customer service in 2023

How AI Will Help You Serve Your Customers Better Clearly defining the results your business seeks through ai for customer service is key. Start by identifying goals like improving customer satisfaction, reducing costs from automation, or boosting teams’ productivity....